This is a short overview of what personal data we collect on this website and why we collect it.
We collect the following data:
- Personal identification information such as name, email address, phone number, etc.;
- Contributions to this website in the form of comments;
You directly provide us with most of the data we collect.
We collect data and process data when you:
- View or use our website via your browser’s cookies;
- Request to be added to our mailing list for our newsletter;
- Register online or place an order for any of our products or services;
- Write a comment on some of our pages;
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email;
@tchiwas.com, we collect your data so that we can:
- Provide you with a better, customised, user experience when visiting our website;
- Email you with special offers on other products and services we think you might like;
- Process your order and manage your account;
- Make other visitors benefit from your point of view and expertise;
We do not process your orders directly, but instead redirect you to third-parties that will validate your credit card details and authorise any purchase you may make.
In some cases, we will share your data with our partner companies so that they may offer you their products and services;
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Our hosting provider securely stores your data.
We may keep your data for as long as we deemed them to be necessary to provide you with the best user experience. Once this time period has expired, we will either do a data wiping, hard disc sanitisation or physical destruction when possible.
We would like to send you from time to time information about products and services of ours that we think you might like.
If you have agreed to receive such information, you may always change your mind and opt out at a later date.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We will however charge you a fee for this service.
The right to rectification – You have the right to request a correction of any information you believe is inaccurate. You also have the right to request an addition when you believe the information is incomplete.
The right to erasure – You have the right to request the erasure your personal data, under certain conditions.
The right to restrict processing – You have the right to request a restriction on the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request the transfer of the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we will usually get back to you within one month. If you would like to exercise any of these rights, please contact us using the contact form on the main page.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website(s), we may collect information from you automatically through cookies or similar technology.
For further information, please visit www.allaboutcookies.org.
We use cookies in a range of ways to improve your experience on our website, including:
- Understanding how and how frequently you use our website;
- Highlighting new content when you visit;
- Keeping you signed in;
- Facilitate check-out when making a purchase;
There are a number of different types of cookies, however, our website uses:
- Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
You can set your browser not to accept cookies, or you can delete cookies and browsing history from your computer at any time. The help function of your browser will tell you how to proceed. In a few cases however, some of our website features may not function as a result.
Our website(s) may contain links to other websites. Our privacy policy applies only to our website(s), so if you click on a link to another website, you should read their privacy policy.
We review our privacy policy periodically and we publish updates on this web page.
This privacy policy was last updated on February 2021.
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the contact form on the main page.